You may return your items within 14 days of receiving your purchase. All items must be in original condition, with tags attached, and free from any smoke smell.
Unless the product return is due to a manufacturing defect, you are responsible for the return postage.
Once the product is received it will be inspected. If it meets the above criteria a refund will be issued. A copy of the receipt must be included with the returned product to initiate the refund.
For questions about our return policy please email us at Service@thelookbyom.net
Our distribution center does not accept returns. Please send all returns to our corporate office:
Stylist Returns will have a 20% restocking fee deducted from the return amount.
The Look by Olivia Morgan
184 W. Winnie Ln
Carson City, NV 89703